Customer reviews at Audi Middleburg Heights in Middleburg Heights, OH
More than a dealership at Audi Middleburg Heights
At Audi Middleburg Heights, we believe our purpose goes beyond selling vehicles. While you’ll find a refined selection of new and pre-owned Audi models in our showroom, our true focus is building meaningful, long-term relationships with the people we serve. To us, success isn’t measured by a single transaction; it’s measured by trust, loyalty, and the experience we create for every guest who walks through our doors. We strive to foster a welcoming, professional environment where you feel valued, respected, and supported throughout your ownership journey. When you choose Audi Middleburg Heights, you’re not just choosing a dealership; you’re choosing a team committed to delivering a luxury experience built on integrity and connection.
Brian Betley
8/28/2026
8/28/2026
What a great place to buy a car, new or used. Just bought a used car today, Ervin, John, and the rest of the staff was incredible. Everything went smooth. Best experience I’ve ever had at a dealership in my 60 years.
Steve Young
8/26/2026
8/26/2026
We had a very positive experience at Audi Middleburg Hts. The facility was immaculate and welcoming, and our salesman, Josh Dastoli, was one of the best ever, even texting us on his day off! He was extremely low key and not high pressure in the slightest, just a real pleasure to deal with. Zoe in finance was also knowledgeable and made the process of buying seamless. Thank Middleburg Hts Audi, and particularly Josh, for the exceptional experience!
David Gedman
8/18/2026
8/18/2026
Josh took great care of us and the used car sales manager was very helpful as well. The dealership itself was beautifully cleaned and maintained. And I am very happy with my vehicle purchase and my experience. Zoe in finance was great as well. Would definitely buy from them again.
Brian Mattoni
8/15/2026
8/15/2026
Great experience with these guys. Highly recommended Bill Nixon. Super helpful and knowledgeable and just a great dude. Love the car so far and hope to be back soon.
Vince Michalec
8/4/2026
8/4/2026
I had the best experience working with Bill and his team. They were gracious, courteous, and responsive to all my questions and needs. Now, I have the most beautiful automobile around. A+!
Odai Izheman
7/2/2026
7/2/2026
Excellent service
Thank you Adam gear guy to work with made everything so simple and easy
Also Scot the finance manger thank you !
Great customer service
Megan OBryan
6/22/2026
6/22/2026
Whitney was a great sales representative. Very thorough, knowledgeable and empathetic. I had a very smooth sales process, and I am really happy with my new car!
Jack Kenter
6/11/2026
6/11/2026
Great dealership. I was an out of town buyer coming in from 300+ miles away to buy a CPO vehicle. Staff was very helpful and mindful of my time. Smooth transaction - would recommend doing business with them.
Steve R
6/2/2026
6/2/2026
Thanks Bill Nixon for assisting in the purchase of our new Audi! Great experience! Great deal/value! No pressure! We recommend Bill and Audi Middleburg Heights!
Eric Henz
5/23/2026
5/23/2026
This must be the 30th car I've purchased in my lifetime. This was by far the best experience Ive had at any dealership. Actually, I should take that back. It was equally as good when I went to Sunnyside in the 80s.
Markita Suttle
5/21/2026
5/21/2026
Loved my experience at Audi Middleburg Heights! Truly my best vehicle buying experience ever. Ervin was very kind, patient, and dedicated to helping get the vehicle I really wanted. Definitely not the typical car salesman approach. Plus, Zoe (the finance manager) was fantastic! Zero pressure to buy extra stuff but extremely knowledgeable about the best options for me. I would recommend this dealership to any of my friends or family.
Pat Kilkenny
5/12/2026
5/12/2026
Our service advisor Ed Costa is a consummate professional that always provides service with a smile and answers to all of our questions. I was not pleased to find the supports had worn very prematurely for the rear springs. Clearly a known problem with Audi and no reduction in my cost was given for the poor quality parts. We have had similar issues with my wife's Q5 over oil consumption and our brand loyalty is really beginning to wane.
