Customer reviews at Audi Middleburg Heights in Middleburg Heights, OH
More than a dealership at Audi Middleburg Heights
At Audi Middleburg Heights, we believe our purpose goes beyond selling vehicles. While you’ll find a refined selection of new and pre-owned Audi models in our showroom, our true focus is building meaningful, long-term relationships with the people we serve. To us, success isn’t measured by a single transaction; it’s measured by trust, loyalty, and the experience we create for every guest who walks through our doors. We strive to foster a welcoming, professional environment where you feel valued, respected, and supported throughout your ownership journey. When you choose Audi Middleburg Heights, you’re not just choosing a dealership; you’re choosing a team committed to delivering a luxury experience built on integrity and connection.
Eric Henz
5/23/2026
5/23/2026
This must be the 30th car I've purchased in my lifetime. This was by far the best experience Ive had at any dealership. Actually, I should take that back. It was equally as good when I went to Sunnyside in the 80s.
Markita Suttle
5/21/2026
5/21/2026
Loved my experience at Audi Middleburg Heights! Truly my best vehicle buying experience ever. Ervin was very kind, patient, and dedicated to helping get the vehicle I really wanted. Definitely not the typical car salesman approach. Plus, Zoe (the finance manager) was fantastic! Zero pressure to buy extra stuff but extremely knowledgeable about the best options for me. I would recommend this dealership to any of my friends or family.
Pat Kilkenny
5/12/2026
5/12/2026
Our service advisor Ed Costa is a consummate professional that always provides service with a smile and answers to all of our questions. I was not pleased to find the supports had worn very prematurely for the rear springs. Clearly a known problem with Audi and no reduction in my cost was given for the poor quality parts. We have had similar issues with my wife's Q5 over oil consumption and our brand loyalty is really beginning to wane.
Denise Rapacz
5/12/2026
5/12/2026
I had such a great experience working with Josh. He was friendly, knowledgeable, and made the whole car-buying process really smooth and stress free. He answered all my questions, was upfront and honest, and never made me feel pressured. I definitely recommend working with him!
Miguel Reyes
4/18/2026
4/18/2026
The staff at Audi Middleburg, are awesome, thanks to Bill and Greg, I was able to purchase a 2014 ATS Cadillac, I will return in a couple years and buy an Audi Q5, they have an outstanding inventory, I would recommend buying at Audi Middleburg.
Kim Fleischman
4/4/2026
4/4/2026
Working with Colton at Audi Middleburg Heights was a great experience. Professional, well prepared, and pleasant the entire visit to Audi Middleburg Heights, Colton made car shopping the enjoyable experience I knew it could be. Thanks to the team, all were equally pleasant and professional! I am looking forward to experiencing Audi !
mariya kharebin
4/1/2026
4/1/2026
Very great team. Josh was wonderful and Whitney was very informative and helpful. For it being my first time getting a car, they made the process very smooth & easy for me. Answered all the questions I had & even had everything prepared before I stepped in! Very good experience.
Nikko Cruz
3/31/2026
3/31/2026
Bill was my salesman for my 2024 SQ5 Prestige. He made the buying process seamless and I was in and out of the dealership within 1-2 hours. Very knowledgeable about the product and had an answer for every question I asked. I will be back in the future for other cars!
Paul Stowe
3/20/2026
3/20/2026
Long time Mercedes owner. First Audi. Love the A6 more then owning many Mercedes E Class. Sales snd. Service experience excellent. Great personnel. Great car.
Kurt Olson
3/15/2026
3/15/2026
Great experience and staff. The salesman Ervin and finance officer Zoe were great to work with an extremely patient. They took the time to explain everything thoroughly. I would highly recommend the dealership and will definitely go back.
Private Private
3/10/2026
3/10/2026
Bill my sales person was amazing and the entire staff was welcoming and sweet! Will recommend them and purchase with them again! Zoe in finance is a rock star! Thank you
Eileen Watts
3/9/2026
3/9/2026
Just purchased my new q5 Sportback. I had a wonderful experience. No pressure, no haggling just a straight forward approach. Colton Buffington is the best care salesman I've worked with. I highly recommend Audi Middleburg Heights.
