Customer reviews at Audi Middleburg Heights in Middleburg Heights, OH
More than a dealership at Audi Middleburg Heights
At Audi Middleburg Heights, we believe our purpose goes beyond selling vehicles. While you’ll find a refined selection of new and pre-owned Audi models in our showroom, our true focus is building meaningful, long-term relationships with the people we serve. To us, success isn’t measured by a single transaction; it’s measured by trust, loyalty, and the experience we create for every guest who walks through our doors. We strive to foster a welcoming, professional environment where you feel valued, respected, and supported throughout your ownership journey. When you choose Audi Middleburg Heights, you’re not just choosing a dealership; you’re choosing a team committed to delivering a luxury experience built on integrity and connection.
James Spencer
2/10/2026
2/10/2026
Bill was a wonderful person to work with. He was relaxed, low pressure, and built rapport without being over the top! The whole experience was smooth and easy. Bill- Thanks again for all your help and all your patience. You made the headache of my other car dying and buying a new one easy and relieved my questions without a flinch. You’re the best!
FFootball King
2/8/2026
2/8/2026
Tre made our entire car-buying experience outstanding. From start to finish, he was professional, knowledgeable, and genuinely cared about getting us into the right vehicle. No pressure, no games — just clear communication and great energy. He answered every question, explained everything thoroughly, and made the process smooth and stress-free. If you’re going to Sunnyside, do yourself a favor and ask for Tre. We couldn’t be happier with our purchase!
Morgan
2/4/2026
2/4/2026
Colton was very knowledgeable and helpful!
The buying process was very smooth and seamless.I appreciate communication and service. I love my Audi Q3!
Beth Bold
2/3/2026
2/3/2026
Always a great experience ! This was my fourth Audi from Audi of Middleburg Hts. My salesman Bill was patient with me as I decided the model and agreed to final pricing.
Anastasia Alvelo
1/23/2026
1/23/2026
⭐️⭐️⭐️⭐️⭐️
Amazing experience from start to finish. The timing was great, the work was done efficiently, and they truly went above and beyond. Jose is hands down the best service manager at Audi! He is professional, communicative, and genuinely cares about his customers. Couldn’t recommend him more!
John Ohradzansky
1/21/2026
1/21/2026
Ervin was extremely knowledgeable helpful throughout the process. It was obvious to me that he and the entire Audi Middleburg Heights Team are customer focused.
Matt Gotta
1/14/2026
1/14/2026
Josh was fantastic. Super easy to work with, honest, and responsive. He made buying my Audi A3 convertible stress free and actually enjoyable. Great communication, no pressure, and everything was handled quickly and professionally. Highly recommend
Onos Kughegbe (Onos)
1/1/2026
1/1/2026
I had a great experience buying my 2019 Toyota RAV4 from Ervin. He was professional, patient, and very transparent throughout the entire process. He answered all my questions honestly and made everything smooth from start to finish. I truly appreciate the service and would definitely recommend Ervin to anyone looking for a vehicle.
Renee Kirlough
1/1/2026
1/1/2026
This was my first experience with this dealership. I was very impressed with Josh my sales representative. He was very patient answering all my questions and showing me multiple vehicles. I never felt pressured. Ended up buying a car!
Amalia Blood
12/31/2025
12/31/2025
Had an incredibly pleasant experience working with Bill and Zoe on my purchase. Both Zoe and Bill, as well as the other employees I interacted with, were professional and very helpful. I felt like I understood everything during the process and left knowing I could reach out at any point if questions came up. I highly recommend Audi Middleberg Heights, Bill, and Zoe!
Ryan
11/29/2025
11/29/2025
Best Audi dealer ever! They are kind, reasonable and more than willing to work with the customers needs. Today I brought my own tires for them to install and everything was perfect. Highly recommend this location over others especially if you need service. Ed the service advisor is professional and welcoming.
Jake Migyanko
11/25/2025
11/25/2025
Ervin made the entire car-buying experience incredibly smooth and stress-free.
He was knowledgeable, patient, and truly listened to what I needed, helping me find the perfect fit.
His professionalism and friendly attitude turned what could have been a chore into an enjoyable experience.